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Kohler Experience Center - Delhi - Reviews

4.7(653 reviews)

Gaurang Aggarwal 5.0

on: 13 Nov, 2025
Excellent store! Great experience. Special thanks to Tayyab Khan for his amazing service & help especially after sales! Gratitude to him because ease in home renovation.

Reply From Owner

Thanks a ton for your encouraging feedback. It means a lot to us.

shivam singhal 5.0

on: 12 Nov, 2025
Kohler is a bad company, i have installed all fittings from kohler, worst divertors, it takes 3-4 minutes to get required temperature. Their systern plates are such a mess. New plates get stuck and team is suggesting to carefully press the same. All in all very poor quality from kohler. my family and friends using jaquar has better satisfaction. This is written after the kohler guy has said ki ye to aisa hi hota hai

Reply From Owner

We are really sorry for your experience. Please share your complaint ID/ contact details with us so that we can resolve this for you

Anubhav kumar 5.0

on: 11 Nov, 2025
against my complaint i got a call from sales team they told me directly that if something missing call us we will resolve in 24hr *do i and my plumber have to wait for this mistake from dealer side * do we have to suffer interms of time and money and 20km drive 3 times for this repeated mistake from dealer side. * should my family have to listen from dealer side that "do as much complaint as you want" when i told him don't make KOHLER brand look fraud. IF YES (AS THE KOHLER REPRESENTATIVE SAID) THEN I WILL TELL MY COLLEAGUES TO AVOID KOHLER BRAND AND GOING FORWARD WITH MY CASE TO CONSUMER FORUM AGAINST DEALER AND KOHLER. THANK YOU SO MUCH FOR DEALER SIDE ADVOCATE REPRESENTATION

R.Khanna 5.0

on: 9 Nov, 2025
Very wide and impressive display of bathroom fitting options - expensive though

Reply From Owner

Thanks a ton for your encouraging feedback. It means a lot to us.

Hitesh Dusad 5.0

on: 9 Nov, 2025

Reply From Owner

Thanks a ton for your encouraging feedback. It means a lot to us.

Manoj Agarwal 5.0

on: 10 Oct, 2025
Service is very poor and non responsive.

raman khare 5.0

on: 1 Oct, 2025
Experience was good but took too much time for quotation , kohler have good design with per bathroom ranging from 1 -5 lakh

Reply From Owner

We are really sorry for your experience. Please share your complaint ID/ contact details with us so that we can resolve this for you

Abhishek Sharma 5.0

on: 6 Sep, 2025
We were assisted by Rohan Raj, and we are very happy with our experience. His support made the process smooth and pleasant.

Reply From Owner

Thanks a ton for your encouraging feedback. It means a lot to us.

Vinnie Sehgal 5.0

on: 3 Sep, 2025
Best experience ever for the selection of sanitary fittings. I mean how can the selection of bathroom fittings be so joyful and amazing like this with so many options and best guide to provide the experience of the store! Must visit experience center before finalising designs! ☺️

Reply From Owner

Thanks a ton for your encouraging feedback. It means a lot to us.

PIYUSH 5.0

on: 3 Sep, 2025
Mr. Rohan was polite, patient, and guided us through multiple choices. Very satisfied with the wide variety of designs. Customer service was responsive and helpful throughout the selection process.

Reply From Owner

Thanks a ton for your encouraging feedback. It means a lot to us.

Divyam Garg 5.0

on: 31 Aug, 2025
I had an excellent experience with Anikta ji regarding Kohler showers and other products. She explained everything clearly, gave the best suggestions, and handled all queries with great professionalism and warmth. Her knowledge and approach made the process smooth and satisfying. Truly a 10/10 experience!

Reply From Owner

Thanks a ton for your encouraging feedback. It means a lot to us.

ramit gupta 5.0

on: 30 Aug, 2025
Excellent products with unique designs. The staff at the experience centre is very courteous. Neha walked us patiently through all the product details.

Reply From Owner

Thanks a ton for your encouraging feedback. It means a lot to us.

Gaurang Aggarwal 5.0

on: 13 Nov, 2025
Excellent store! Great experience. Special thanks to Tayyab Khan for his amazing service & help especially after sales! Gratitude to him because ease in home renovation.

Reply From Owner

Thanks a ton for your encouraging feedback. It means a lot to us.

shivam singhal 5.0

on: 12 Nov, 2025
Kohler is a bad company, i have installed all fittings from kohler, worst divertors, it takes 3-4 minutes to get required temperature. Their systern plates are such a mess. New plates get stuck and team is suggesting to carefully press the same. All in all very poor quality from kohler. my family and friends using jaquar has better satisfaction. This is written after the kohler guy has said ki ye to aisa hi hota hai

Reply From Owner

We are really sorry for your experience. Please share your complaint ID/ contact details with us so that we can resolve this for you

Anubhav kumar 5.0

on: 11 Nov, 2025
against my complaint i got a call from sales team they told me directly that if something missing call us we will resolve in 24hr *do i and my plumber have to wait for this mistake from dealer side * do we have to suffer interms of time and money and 20km drive 3 times for this repeated mistake from dealer side. * should my family have to listen from dealer side that "do as much complaint as you want" when i told him don't make KOHLER brand look fraud. IF YES (AS THE KOHLER REPRESENTATIVE SAID) THEN I WILL TELL MY COLLEAGUES TO AVOID KOHLER BRAND AND GOING FORWARD WITH MY CASE TO CONSUMER FORUM AGAINST DEALER AND KOHLER. THANK YOU SO MUCH FOR DEALER SIDE ADVOCATE REPRESENTATION

R.Khanna 5.0

on: 9 Nov, 2025
Very wide and impressive display of bathroom fitting options - expensive though

Reply From Owner

Thanks a ton for your encouraging feedback. It means a lot to us.

Hitesh Dusad 5.0

on: 9 Nov, 2025

Reply From Owner

Thanks a ton for your encouraging feedback. It means a lot to us.

Manoj Agarwal 5.0

on: 10 Oct, 2025
Service is very poor and non responsive.

raman khare 5.0

on: 1 Oct, 2025
Experience was good but took too much time for quotation , kohler have good design with per bathroom ranging from 1 -5 lakh

Reply From Owner

We are really sorry for your experience. Please share your complaint ID/ contact details with us so that we can resolve this for you

Abhishek Sharma 5.0

on: 6 Sep, 2025
We were assisted by Rohan Raj, and we are very happy with our experience. His support made the process smooth and pleasant.

Reply From Owner

Thanks a ton for your encouraging feedback. It means a lot to us.

Vinnie Sehgal 5.0

on: 3 Sep, 2025
Best experience ever for the selection of sanitary fittings. I mean how can the selection of bathroom fittings be so joyful and amazing like this with so many options and best guide to provide the experience of the store! Must visit experience center before finalising designs! ☺️

Reply From Owner

Thanks a ton for your encouraging feedback. It means a lot to us.

PIYUSH 5.0

on: 3 Sep, 2025
Mr. Rohan was polite, patient, and guided us through multiple choices. Very satisfied with the wide variety of designs. Customer service was responsive and helpful throughout the selection process.

Reply From Owner

Thanks a ton for your encouraging feedback. It means a lot to us.

Address

Kohler Experience Center - Delhi, Lajpat Nagar 4

Street Address Line 1 - 26A, Basement and Ground Floor, New Delhi

Street Address Line 2 - Lajpat Nagar 4, New delhi, Delhi - 110024.

26A, Basement and Ground Floor, New Delhi