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Kohler Experience Center - Delhi - Reviews

4.6(702 reviews)

Sareena Sharma 5.0

on: 1 Sep, 2026
Visited the Experience centre on 31 st August. The centre itself is exceptionally beautiful with so much variety. Priya from Kolar helped us today. She explained everything in detail with a lot of patience. Had a great experience

Reply From Owner

Thanks a ton for your encouraging feedback. It means a lot to us.

Piyush 5.0

on: 30 Aug, 2026
Very disappointing experience at Kohler lagpat nager delhi.The staff member, Mamta Joshi, was extremely rude and arrogant in the way she communicated with us. Her attitude was unprofessional and made the entire experience unpleasant. For a reputed brand like Kohler, customers expect staff to be courteous, respectful, and willing to assist. Unfortunately, our experience was quite the opposite. I hope the management takes this feedback seriously and ensures better customer service and staff conduct in the future.

Reply From Owner

Thanks a ton for your encouraging feedback. It means a lot to us.

piyush sethia 5.0

on: 30 Aug, 2026
Very disappointing experience at Kohler. The staff member, Mamta Joshi, was extremely rude and arrogant in the way she communicated with us. Her attitude was unprofessional and made the entire experience unpleasant. For a reputed brand like Kohler, customers expect staff to be courteous, respectful, and willing to assist. Unfortunately, our experience was quite the opposite. I hope the management takes this feedback seriously and ensures better customer service and staff conduct in the future.

Reply From Owner

We are really sorry for your experience. Please share your complaint ID/ contact details with us so that we can resolve this for you

divya manik 5.0

on: 22 Aug, 2026
Kohler Experience centre is indeed very helpful in understanding the products in detail. I am convinced to buy your thermostat diverter and hope to finalize the deal Soon with your dealers. A special thanks to Bhawna for alligning the appointment at short notice and to Gaurav who explained patiently every product we were interested in.

Reply From Owner

Thanks a ton for your encouraging feedback. It means a lot to us.

Adarsh Vir Singh 5.0

on: 20 Aug, 2026
Most hopeless product. I am repenting yo hv chosen Kohler. Recently moved to a newly constructed flat, which has Kohler fitti gs in all washrooms. NONE of the toilet cystern is working, either yhe toilet water tank has leakages or the so called hydralyic buttons are not working. Multiple complaints and visits by Kohler service guys has yielded.no result, it seems whole of team is inexperienced, they just visit to say hello to their fittings and leave without providing any solution. For past 3 months its same story

Reply From Owner

We are really sorry for your experience. Please share your complaint ID/ contact details with us so that we can resolve this for you

Anubhav Deswal 5.0

on: 19 Aug, 2026

Reply From Owner

We are really sorry for your experience. Please share your complaint ID/ contact details with us so that we can resolve this for you

Ujala Puri 5.0

on: 11 Aug, 2026
I Had a wonderful experience at Kohler! Right from the reception, the staff was extremely warm and courteous (luxury showroom) A special mention to Mr. Aman Pandey, who was incredibly patient and helpful throughout. We had so many questions, and he answered each one with great knowledge and patience. Even after we left the showroom, he continued to guide us over WhatsApp and phone and helped us look for options within our budget. If we buy Kohler, Aman will definitely be one of the reasons! His genuine approach and excellent customer service truly made a difference. Thank you, Aman, for such a pleasant experience and thank you for the coffee aswell 😊

Reply From Owner

Thanks a ton for your encouraging feedback. It means a lot to us.

Aarti Goel 5.0

on: 7 Aug, 2026
Neha who attend us...v. Good in her work

Reply From Owner

Thanks a ton for your encouraging feedback. It means a lot to us.

Sahil Gupta 5.0

on: 6 Aug, 2026
Had a great experience at the centre. Ms. Priya was very helpful in answering all queries.

Reply From Owner

Thanks a ton for your encouraging feedback. It means a lot to us.

Sumit Agarwal 5.0

on: 5 Aug, 2026
This is unique experience centre with entire luxury range of Kohler products. On top of that entire staff from Security, reception, attending Sales team were very courteous and I highly recommend to experience this centre.

Reply From Owner

Thanks a ton for your encouraging feedback. It means a lot to us.

Tee Ess key 5.0

on: 24 Jul, 2026
They have everything one needed

Reply From Owner

Thanks a ton for your encouraging feedback. It means a lot to us.

Saurabh Garg 5.0

on: 23 Jul, 2026
Superb experience and great assistance by Mr. Gaurav

Reply From Owner

Thanks a ton for your encouraging feedback. It means a lot to us.

Sareena Sharma 5.0

on: 1 Sep, 2026
Visited the Experience centre on 31 st August. The centre itself is exceptionally beautiful with so much variety. Priya from Kolar helped us today. She explained everything in detail with a lot of patience. Had a great experience

Reply From Owner

Thanks a ton for your encouraging feedback. It means a lot to us.

Piyush 5.0

on: 30 Aug, 2026
Very disappointing experience at Kohler lagpat nager delhi.The staff member, Mamta Joshi, was extremely rude and arrogant in the way she communicated with us. Her attitude was unprofessional and made the entire experience unpleasant. For a reputed brand like Kohler, customers expect staff to be courteous, respectful, and willing to assist. Unfortunately, our experience was quite the opposite. I hope the management takes this feedback seriously and ensures better customer service and staff conduct in the future.

Reply From Owner

Thanks a ton for your encouraging feedback. It means a lot to us.

piyush sethia 5.0

on: 30 Aug, 2026
Very disappointing experience at Kohler. The staff member, Mamta Joshi, was extremely rude and arrogant in the way she communicated with us. Her attitude was unprofessional and made the entire experience unpleasant. For a reputed brand like Kohler, customers expect staff to be courteous, respectful, and willing to assist. Unfortunately, our experience was quite the opposite. I hope the management takes this feedback seriously and ensures better customer service and staff conduct in the future.

Reply From Owner

We are really sorry for your experience. Please share your complaint ID/ contact details with us so that we can resolve this for you

divya manik 5.0

on: 22 Aug, 2026
Kohler Experience centre is indeed very helpful in understanding the products in detail. I am convinced to buy your thermostat diverter and hope to finalize the deal Soon with your dealers. A special thanks to Bhawna for alligning the appointment at short notice and to Gaurav who explained patiently every product we were interested in.

Reply From Owner

Thanks a ton for your encouraging feedback. It means a lot to us.

Adarsh Vir Singh 5.0

on: 20 Aug, 2026
Most hopeless product. I am repenting yo hv chosen Kohler. Recently moved to a newly constructed flat, which has Kohler fitti gs in all washrooms. NONE of the toilet cystern is working, either yhe toilet water tank has leakages or the so called hydralyic buttons are not working. Multiple complaints and visits by Kohler service guys has yielded.no result, it seems whole of team is inexperienced, they just visit to say hello to their fittings and leave without providing any solution. For past 3 months its same story

Reply From Owner

We are really sorry for your experience. Please share your complaint ID/ contact details with us so that we can resolve this for you

Anubhav Deswal 5.0

on: 19 Aug, 2026

Reply From Owner

We are really sorry for your experience. Please share your complaint ID/ contact details with us so that we can resolve this for you

Ujala Puri 5.0

on: 11 Aug, 2026
I Had a wonderful experience at Kohler! Right from the reception, the staff was extremely warm and courteous (luxury showroom) A special mention to Mr. Aman Pandey, who was incredibly patient and helpful throughout. We had so many questions, and he answered each one with great knowledge and patience. Even after we left the showroom, he continued to guide us over WhatsApp and phone and helped us look for options within our budget. If we buy Kohler, Aman will definitely be one of the reasons! His genuine approach and excellent customer service truly made a difference. Thank you, Aman, for such a pleasant experience and thank you for the coffee aswell 😊

Reply From Owner

Thanks a ton for your encouraging feedback. It means a lot to us.

Aarti Goel 5.0

on: 7 Aug, 2026
Neha who attend us...v. Good in her work

Reply From Owner

Thanks a ton for your encouraging feedback. It means a lot to us.

Sahil Gupta 5.0

on: 6 Aug, 2026
Had a great experience at the centre. Ms. Priya was very helpful in answering all queries.

Reply From Owner

Thanks a ton for your encouraging feedback. It means a lot to us.

Sumit Agarwal 5.0

on: 5 Aug, 2026
This is unique experience centre with entire luxury range of Kohler products. On top of that entire staff from Security, reception, attending Sales team were very courteous and I highly recommend to experience this centre.

Reply From Owner

Thanks a ton for your encouraging feedback. It means a lot to us.

Address

Kohler Experience Center - Delhi, Lajpat Nagar 4

Street Address Line 1 - 26A, Basement and Ground Floor, New Delhi

Street Address Line 2 - Lajpat Nagar 4, New delhi, Delhi - 110024.

26A, Basement and Ground Floor, New Delhi