Reviews

Showing 7/7

+91

Rate your experience

Kohler Exclusive Showroom - Avion Retail Limited, Hyderabad - Reviews

4.4(7 reviews)

PRACHI MISHRA 5.0

on: 10 Jun, 2026
Extremely disappointed with Kohler’s product and service. The WC sensor and wash basin spa function stopped working within one day of installation. When I reported the issue, the technician claimed that water had entered the unit. This explanation is unacceptable because the product is installed in a bathroom, where exposure to water and moisture is normal. If the product cannot withstand a typical bathroom environment, then its suitability and quality are questionable. Instead of addressing the defect, excuses were given. For a premium brand, I expected much better product reliability and customer support. I request Kohler to take responsibility for the faulty product and provide a proper solution rather than denying the issue. Based on my experience, I can’t recommend this brand.

Reply From Owner

We are really sorry for your experience. Please share your complaint ID/ contact details with us so that we can resolve this for you

Rathod Aakash 5.0

on: 20 Feb, 2026

Reply From Owner

Thanks a ton for your encouraging feedback. It means a lot to us.

S.Vijay Kumar 5.0

on: 30 Dec, 2025

Reply From Owner

Thanks a ton for your encouraging feedback. It means a lot to us.

Srinu Kalyan 5.0

on: 27 Oct, 2024

Reply From Owner

Thanks a ton for your encouraging feedback. It means a lot to us.

Manoj 5.0

on: 21 Oct, 2024

Reply From Owner

Thanks a ton for your encouraging feedback. It means a lot to us.

Manoj Kumar Majhi 5.0

on: 21 Oct, 2024

Reply From Owner

Thanks a ton for your encouraging feedback. It means a lot to us.

Santosh Kumar 5.0

on: 15 Sep, 2024

Reply From Owner

Thanks a ton for your encouraging feedback. It means a lot to us.

PRACHI MISHRA 5.0

on: 10 Jun, 2026
Extremely disappointed with Kohler’s product and service. The WC sensor and wash basin spa function stopped working within one day of installation. When I reported the issue, the technician claimed that water had entered the unit. This explanation is unacceptable because the product is installed in a bathroom, where exposure to water and moisture is normal. If the product cannot withstand a typical bathroom environment, then its suitability and quality are questionable. Instead of addressing the defect, excuses were given. For a premium brand, I expected much better product reliability and customer support. I request Kohler to take responsibility for the faulty product and provide a proper solution rather than denying the issue. Based on my experience, I can’t recommend this brand.

Reply From Owner

We are really sorry for your experience. Please share your complaint ID/ contact details with us so that we can resolve this for you

Rathod Aakash 5.0

on: 20 Feb, 2026

Reply From Owner

Thanks a ton for your encouraging feedback. It means a lot to us.

S.Vijay Kumar 5.0

on: 30 Dec, 2025

Reply From Owner

Thanks a ton for your encouraging feedback. It means a lot to us.

Srinu Kalyan 5.0

on: 27 Oct, 2024

Reply From Owner

Thanks a ton for your encouraging feedback. It means a lot to us.

Manoj 5.0

on: 21 Oct, 2024

Reply From Owner

Thanks a ton for your encouraging feedback. It means a lot to us.

Manoj Kumar Majhi 5.0

on: 21 Oct, 2024

Reply From Owner

Thanks a ton for your encouraging feedback. It means a lot to us.

Santosh Kumar 5.0

on: 15 Sep, 2024

Reply From Owner

Thanks a ton for your encouraging feedback. It means a lot to us.

Address

Kohler Exclusive Showroom - Avion Retail Limited, Hyderabad, Krishna Nagar

Street Address Line 1 - Road No 2, Jubilee Hills, Jubilee Ballpark Building

Street Address Line 2 - Krishna Nagar, Hyderabad, Telangana - 500045.

Road No 2, Jubilee Hills, Jubilee Ballpark Building